Showing posts with label CRM for outlook. Show all posts
Showing posts with label CRM for outlook. Show all posts

Tuesday, July 02, 2013

PDQs with me and my Team members

Ever wondered how the Siebel team views are solved. Using the generate reporting relationship it creates a de-normalized table with all the reporting relationships and use this as a based to perform a query. Similar to siebel, we can do a dynamic search in CRM 2011 to perform a me and my team members query.



PDQ with team members

As you can see in the query above, you can filter first based on current users team. For this you start with normal search spec and then select the owning user entity and then it's team and set the "Is standard" option to false and select its users entity and set the user like current user.
1. Owning user
2. Team - Set "Is standard" to No
3. Users - User like "current user"

Note:. This is a performance instensive query. Use with caution.

For Manager views, use the below query
1. Owning user
2. Team - Manager like current user

Note: This is a manager only view. Comparitively the performance is great with this query.

Monday, September 10, 2012

Hide Getting Started Pane/ Get CRM for Outlook Pane

You can easily hide the Get started pane of Get Outlook extension.
It's quite annoying when you keep getting this.

Admin setting for Get Started Pane
Turn of this option in the System setting under Administration.
Optionally if you want to enable this option and the individual users can turn off using the below option


To turn off Get Outlook client message